Silence from the RIU speaks volumes

Sitting waiting for a response to my letter sent registered post to the owner of the RIU group, Mr Luis Riu Guell. Nothing yet. I know the post is slow and Europe is covered with snow but a whole month? I suppose I have to assume that they are going to ignore us. Better get the pen and paper (keyboard and printer) out again then.

In the letter I stated the facts of Rasher's death and asked a few simple questions :

• If Mr Chiarel did contact ‘the authorities’ (although he stated to us that he did not) – what was it that he expected the ‘authorities’ to do?
• Were RIU head office aware of dogs and cats dying on the premises through possible poisoning since 2007?
• Has this been and will it continue to be the official policy from RIU to dealing with cats and dogs on the hotel grounds or will RIU change the policy of dealing with stray dogs and cats following this recent incident of the death of beloved pets?
• Has there been any internal action taken to deal with those involved?
• What will happen to the latest dogs that are coming to the beach and the cats that are still inside the hotel?
• Can the RIU guarantee that there will be no more poison put on the beach?
• Will the RIU give us an honest and factual account of the circumstances leading to the death of our dogs?

Not unreasonable to want to know if the hotel intends to carry on with its nasty killing policy is it? If I were the hotel management I think I would want to make a statement and let people know that it is not our policy. Oh well, make your own minds up.....