One RIU hotel guest who won't be fobbed off!

This is the response one RIU guest sent after Claudia Schunk the head of communications at the RIU sent a standard email

Dear Mrs Schunk,
Thank you for your standard reply which unfortunately does not really answer any of my questions . Since the manager of Riu Funana admitted to contacting somebody to 'take care of the problem' and a person has come forward admitting to having placed poison on the beach in front of the hotel, in a private arrangement between the hotel and the individual concerned, I would like to ask you who you think is responsible for this incident???

I would also like to know what guarantee there is for me and my family who will be going to the Riu Karamboa that we will not face a similar situation, and what measures have been taken by Riu to ensure the safety of families and dogs on the beach at the Riu Funana.

I would also mention that I have read many, many reports on forums for this destination from holidaymakers having come into contact with stray dogs on the beach. They all describe them as friendly and shy.. not the agressive wild dogs that the hotel has described.

With regard to your final statement. What is the Riu chain's actual policy with regard to stray dogs? Is there a global policy or is each individual hotel manager repsonsible for dealing with things as he or she sees fit? In what ways are you "working with local authorities" and how do you intend in the future to help to solve the stray dog problem?
I would really appreciate if you could give a more personalised reply to this mail as the seriousness of the subject warrants.